Privacy Policy

Introduction

GROWRILLA INTERACTIVE ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are a UK-based company specializing in web and app development, agent AI solutions, social media management, digital marketing, and search engine optimization. We are committed to complying with the UK Data Protection Act 2018, the UK GDPR, and other applicable data protection laws.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other information you provide when contacting us or using our services.
• Business Information: Company name, job title, and business contact details.
• Technical Information: IP address, browser type, operating system, device information, browsing actions and patterns, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website and services.
• Marketing Information: Your preferences in receiving marketing from us.

How We Collect Your Information

We collect information through:

• Direct interactions when you contact us, sign up for our services, or fill out forms on our website.
• Automated technologies or interactions, including cookies and similar technologies.
• Third parties or publicly available sources, such as analytics providers, advertising networks, and search engines.

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services.
• To process and fulfill your requests or transactions.
• To communicate with you about our services, updates, and other information.
• To personalize your experience and deliver content relevant to your interests.
• To improve our website, services, marketing, and customer relationships.
• To administer and protect our business and website.
• To measure or understand the effectiveness of the advertising we serve.
• To comply with legal obligations.

Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us consent to process your personal information for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Disclosure of Your Information

We may share your information with:

• Service providers who perform services on our behalf.
• Professional advisers, including lawyers, bankers, auditors, and insurers.
• Regulatory authorities, law enforcement agencies, and other bodies as required by law.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including the right to:

• Request access to your personal information.
• Request correction of your personal information.
• Request erasure of your personal information.
• Object to processing of your personal information.
• Request restriction of processing your personal information.
• Request transfer of your personal information.
• Withdraw consent where we rely on consent to process your personal information.

You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: